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Contact us

EXISTING CUSTOMER
1. Please contact us at 
About. You will need to login using your Email and Order ID.
2. You may also send email to Support (please add @OCBTea.com).
3. Or you may call 
+86-13888888888 during our office hours (9am to 6pm HKT/GMT+8, Monday through Friday).


NON-CUSTOMER
Be a fan! Like us on Facebook and post your questions on our Facebook Timeline!


NOTE
We ALWAYS reply emails. Please check your Spam Inbox if you do not receive a response within 2 business days. Our customer service department is off-duty on Saturday and Sunday.